hcr.jpg (10285 bytes) Heart City Rider
Administered by the Michiana Area Council of Governments

ADA            Title VI            FAQs


For Half the Fare We'll Get You There

Heart City Rider service is a demand-response transit system that operates in Elkhart 24 hours a day, seven days a week, and is available to the general public. As a Heart City Rider you will be given a half-fare discount, up to $3.00 per user one-way trip.

Nondiscrimination in the MACOG Public Transit Services - The Michiana Area Council of Governments agrees to operate Heart City Rider, Goshen Transit Service and the Interurban Trolley without regard to race, color, or national origin.

Public information about the Title VI nondiscrimination obligations by clicking the "Title VI" box on the top of this page.  It can also be found on the Interurban Trolley webpage at www.interurbantrolley.com and clicking on "ADA Access".

This Title VI nondiscrimination public information is also available by calling MACOG between the weekday house of 8:00 and 4:30 p.m. or by e-mail at macogdir@macog.com.

Public comments and Title VI nondiscrimination complaints may be mailed to MACOG at 227 W. Jefferson, Room 1120, South Bend, IN 46601 or sent by e-mail to macogdir@macog.com.


Click here for the HEART CITY RIDER BROCHURE (Spanish Version/Version de Espanol)


How to start using Heart City Rider.

You must register at one of these registration sites in Elkhart:

The Housing Authority
1396 Benham Avenue
Work One of Elkhart
430 Waterfall Drive
Council on Aging
2555 Oakland Avenue
Indiana Vocational Rehabilitation
347 W. Lusher Avenue
ADEC Industries
2700 Industrial Parkway
Youth Services Bureau/Helping Hand
101 E. Hively Avenue

Heart City Rider is open to the general public!

Make sure to bring two forms of identification when you register. One of these must be an ID card with your picture. There is no cost to register as a Heart City Rider. At the time you register you will receive a Rider punch card, good for 20 one-way trips.


How do you get a ride?
Once you have received your rider punch card, you are eligible to ride. Simply call ACE CAB COMPANY at 295-6886 or MAPLE CITY TAXI at 534-0026 to schedule your trip. Be sure to mention if you need a wheelchair-accessible vehicle when you are scheduling your trip.


What are the fares?
Fares are based on trip mileage. Half of your fare will be paid by the Heart City Rider program, up to a $3.00 limit per one-way trip. Use the chart below as a guide.


Used all your 20 Trips?
Mail your used card to MACOG and you'll get a new card by return mail. Here's the address:

                MACOG
             227 W. Jefferson Blvd., Room 1120
             South Bend, IN 46601


Service Area for Heart City Rider and Goshen Transit Service


If you have any questions, please contact MACOG at (574) 674-8894 (toll free) or e-mail us at macogdir@macog.com.

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